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School & District Management

What Principals Can Do So Teachers Don鈥檛 Dread Observations

By Olina Banerji 鈥 January 21, 2025 6 min read
Principal and teacher walking through a school hallway.
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Scott Wisniewski created a new tradition when he became the principal of Pompton Lakes High School in northern New Jersey. Every day, he posts a picture he鈥檚 taken in school on Instagram, accompanied by an uplifting message, with the goal of keeping students engaged in school.

But lately, he鈥檚 found another group to celebrate online: teachers.

Just last week, as Wisniewski did informal observations with three math teachers, he posted pictures from their classrooms, along with a short note about what they were teaching, and how these teachers contributed to the school.

鈥淚t gives me an opportunity to highlight the teachers, 鈥 and just let them know I appreciate all that they do,鈥 he said. 鈥淚鈥檓 putting it out there for our community. It鈥檚 not just contained to an email between two people.鈥

The Instagram posts are part of a larger effort by Wisniewski to make formal observations and informal pop-ins easier on his teachers. Wisniewski said he and his instructional leadership team鈥攚hich consists of six subject-area coaches鈥攄o more than 300, five- to 10-minute classroom walkthroughs for his 90 teachers over the course of a school year. Members of the team try to drop into a teacher鈥檚 classroom at least four different times.

The broader canvas gives Wisniewski a more representative picture of a teacher鈥檚 style, rather than pinning it on one formal observation a year. It helps stave off the impression that he, as a principal, isn鈥檛 clued in to classroom goings-on.

Teachers, by and large, tend to find classroom walkthroughs鈥攂oth formal observations and informal pop-ins鈥disruptive and unhelpful. Some say administrators don鈥檛 spend sufficient time in classes, are too rigid with their observational checklists, and often don鈥檛 engage with students in class, making the experience awkward and anxiety-inducing for the teacher.

Walkthroughs, though, are an essential tool for an instructional leader to track whether students are engaged in learning, and what instructional fixes or changes might be needed.

Eric Fox, the assistant principal of Jenks High School in Jenks, Okla., believes administrators have to strike the right balance between 鈥渂eing seen鈥 enough by teachers, without being overbearing.

鈥淎 lot of it has to do with not feeling chained to your desk or phone,鈥 said Fox, who often brings his rolling desk out to meet students and teachers in the hallways.

How to strike the visibility balance

Fox tries to catch up with his teachers and students outside of the classroom, as much as possible. It鈥檚 a tall order for Fox, given that his school has 900-odd students and 144 teachers. He spends the lunch hour with different groups of teachers, which gives him an informal opportunity to check in. A world history teacher, for instance, visited Egypt recently and spoke with Fox about how he might integrate his experiences into his world history lessons.

Fox can also smooth over budding problems when he meets teachers one-on-one or in small groups. A too-cold classroom or a malfunctioning projector are easy problems to fix, which makes teachers feel more comfortable and supported, he said.

For Wisniewski, too, it鈥檚 important to be seen by teachers and students. With him, his assistant principal, and the subject-area coaches visiting classrooms often, students and teachers are 鈥渄esensitized鈥 to an observer coming in, he said. This helps keep the class on track during an observation.

Teachers can often feel anxious about how their students might react to an observer who pops in unannounced. They told 91直播 they鈥檇 rather their administrators get to know students and talk with them instead of just standing silently at the back of a class.

See also

Teacher helping student, focused; observation.
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Fox tries to address this every opportunity he gets. While walking between buildings on his school鈥檚 campus, Fox stops to speak with students instead of checking his phone or answering emails. He said this pays dividends when he鈥檚 in a classroom.

鈥淚f students are working independently, or in a group, [and] if I want to look and see what they鈥檙e doing then, then I can, if I have that relationship with them. They鈥檙e not fearful to show me what they鈥檙e doing,鈥 Fox said.

How principals can pace their observations

Wisniewski鈥檚 staggered walkthroughs鈥攁t least four informal pop-ins and one formal observation鈥攇ive him the opportunity to sit in on a class where a teacher鈥檚 asked for help, for instance, with disruptive student behavior. It鈥檚 also a good way for him to check whether a teacher is missing some key tactics in their lessons, without basing his observations on a single visit.

For instance, Wisniewski said, if in all four visits, a teacher is just using a PowerPoint presentation, that would indicate to him that the teacher isn鈥檛 engaging the class enough.

He might intervene in the form of a friendly chat in the hallway or through a follow-up email to the teacher. He would also have a better sense of what kind of professional development that teacher needs.

Not all these observations need to be done by the principal. At Muscatine High School in Muscatine, Iowa, teachers, instructional coaches, and department heads often informally visit their colleagues鈥 classrooms. Andy Werling, assistant principal, said the school鈥檚 100 teachers tend to get about five informal classroom visits, plus a formal observation, each year. In both types of walkthroughs, the observers pay attention to 鈥渨hat the students are being asked to do鈥 and 鈥渨hat can they show they鈥檝e learned from a lesson,鈥 Werling said.

鈥淲hen we collect these bits of data, we do not include the teacher names. It鈥檚 not individualized,鈥 he said. 鈥淲e do collect that data based on departments, and so we ask those departments to collaborate and refine what鈥檚 being observed.鈥

The broad trends in data help the administrators track changes in indicators like student engagement. Last term, Werling said, student engagement improved across subject areas thanks to teacher-to-teacher feedback after the observations.

Set the tone for a culture of feedback during the hiring process

The road to a healthy culture around feedback and observations can start with a school鈥檚 hiring decisions, said Susan Moore Johnson, an education professor at the Harvard Graduate School of Education.

Johnson, who studies teacher effectiveness, said it鈥檚 important for new teachers to get a sense of how observations and feedback work during the hiring process. She recommends that applicants do a 鈥渄emo day鈥 of teaching, which gives administrators and other teachers a chance to see their style. In turn, potential hires can experience what observations and feedback are like at the school.

鈥淭he goal of good hiring is to establish a match between the person who鈥檚 coming in, either as a transfer from another school or as a new hire, and the expectations of people in that school,鈥 Johnson said.

The hiring problem is compounded if the new teacher feels isolated without any support and is then put through an observation, said Johnson. Schools can avoid this by creating a diverse hiring panel, which can include teachers from the department, who then have a responsibility to help the new hire.

鈥淪ome principals ... see themselves as heading up teams of people who are working together based on strong professional norms and a sense of accountability to families and kids, rather than simply to an assessment system,鈥 said Johnson.

Fox, from Oklahoma, invites teachers to join the hiring panel for someone in their department. This way, when a new teacher struggles with student discipline or an instructional method, they can rely on the veteran teacher next door, who helped interview them, to show them the ropes.

鈥淚 can鈥檛 always have day-to-day interactions to deploy the culture throughout our new staff,鈥 he said. 鈥淭he teacher-to-teacher level is where the culture is really going to be.鈥

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