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Classroom Technology

The Number One Reason Students Still Lack Internet at Home: Parents Can鈥檛 Afford It

By Alyson Klein 鈥 November 04, 2021 2 min read
Image of a student working on a computer from home.
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Affordability鈥攏ot lack of high-speed broadband infrastructure in the community鈥攊s the biggest reason millions of students are still without home internet access, even as the federal government has poured billions of dollars into closing the digital divide.

In fact, almost two-thirds of offline households have access to home broadband connections in their areas, but can鈥檛 cover the cost, according to 鈥淣o Home Left Offline,鈥 a report released Thursday by , a nonprofit that champions greater broadband access in schools and homes.

鈥淭he broadband affordability gap is present in every state and has become one of the primary inhibitors of access to economic security and opportunity,鈥 wrote Evan Marwell, the founder and CEO of EducationSuperHighway, in a letter that accompanied the report. 鈥淚t is a reality centered in our nation鈥檚 poorest communities and disproportionately impacts people of color.鈥

EducationSuperHighway has been part of one of the biggest digital education success stories of the past decade. The nonprofit launched in 2012, and by 2019, the number of students with strong broadband in their classrooms had catapulted from just 4 million to 45 million.

The effort was such a triumph that, in 2019, Marwell declared 鈥淢ission Accomplished鈥 and announced plans to sunset the organization the following year.

But 2020, of course, brought a worldwide pandemic and unprecedented use of remote and hybrid learning and the technology available in students鈥 homes. Home internet connectivity for students went from an important service to have to something that could make-or-break their academic success.

So, now, instead of closing its doors, EducationSuperHighway is moving on to its second act: EducationSuperHighway 2.0. The organization鈥檚 mission will be 鈥渢o close the digital divide for the 18 million households that have access to the internet but can鈥檛 afford to connect,鈥 Marwell wrote in his letter.

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EducationSuperHighway CEO Evan Marwell will be speaking with 91直播鈥檚 Kevin Bushweller at the , being held virtually Nov. 9-11. The event is for education companies and others seeking insights on the direction of the K-12 market. .

One item on the to-do list: Helping low-income families take advantage of federal broadband affordability programs already at their disposal. As few as 17 percent of people eligible for those programs have enrolled, the report says.

That鈥檚 partly due to lack of awareness. Only 25 percent of lower-income people had even heard of a new federal emergency broadband benefit created in response to the pandemic, according to a national survey cited in the report.

Many offline families are also worried about sharing personal information through the sign-up process, or aren鈥檛 convinced that the program will actually cover their internet costs.

And signing up for the program can be daunting, particularly when it comes to producing documents to verify income. The nonprofit is planning to work with school districts to find families with school-age children who are unconnected, and help them enroll in programs that cover home internet access costs.

Marwell and his team also plan to build public-private partnerships, better identify unconnected households, help states make the most of new federal resources for broadband, and come up with guidance for states, cities, and school districts that want to ramp up connectivity in their communities, Marwell wrote.

鈥淚nternet access is no longer a luxury,鈥 Marwell wrote. 鈥淚t鈥檚 a necessity in the daily lives of every American.鈥

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